SAP Customer Experience (CX) | INK IT Solutions
Wide range of SAP solutions
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SAP Customer Experience (CX)
With connected commerce, marketing, sales, service data and a powerful customer experience software, you can power your CX from demand to supply chain and delivery.
SAP Sales Cloud solutions enable businesses to deliver exceptional sales experiences by tapping into a 360-degree view of every customer and interaction. By streamlining and automating critical selling processes and empowering sellers with intelligent recommendations, sales organizations can spend more time engaging with customers and building relationships that last.
The solution connects customer contacts from different channels in one solution to enable a consistent service experience across any contact channel. It help your company deliver fast and personalized customer service and increase service efficiency.
Optimize marketing to drive performance and revenue with an account-based marketing approach that puts the customer at the center of the engagement and drives seamless lead engagement from the moment you engage customers, then collaborate with sales to convert leads to revenue.
Provides a digital customer identity and access management tool that enables companies to collect, aggregate, and manage customer data across multiple touchpoints and applications. Numerous applications, including social media integration, can be used to collect and then unify data.
The solutions provides a trusted e-commerce platform that can help you innovate at scale and tap enterprise-wide data to boost profits and customer satisfaction.